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CASE STUDY

Jaffe Dental Group

Location
New Jersey
Practice Type
Single-location, high-touch

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Overview:

Jaffe Dental Group runs a single-location family dental practice known for personalized care. With a lean team, they struggled to track which calls converted and which were missed entirely.

The Challenge:

Missed calls and untracked follow-ups caused revenue leakage. The team had no system to flag high-intent patients who didn’t book on the first call.

What Peerlogic Did:

Peerlogic monitored every call, surfaced unbooked but interested patients, and delivered a prioritized callback list. The front desk used it to recover revenue without adding workload.

Key Outcomes:

  • Conversion rate grew from 57% to 65%
  • Recovered $2,289 in revenue
  • Converted 20% of previously lost opportunities
“Peerlogic helped us optimize our daily workflows, simplifying what we do and helping us find lost opportunities.” — Office Manager, Jaffe Dental Group

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